Information We Collect

At raliporvento, we're committed to transparency about what information we collect and why. When you use our working capital analysis platform, we gather several types of information to provide you with meaningful financial insights.

Personal Information

We collect personal details you provide directly, including your name, email address, phone number, and business information. This happens when you create an account, request a consultation, or sign up for our educational resources.

• Contact details (name, email, phone number)
• Business information (company name, industry, size)
• Financial data you choose to share for analysis
• Communication preferences and feedback

Usage Information

We automatically collect information about how you interact with our platform. This includes pages you visit, features you use, and time spent on different sections. This data helps us understand what's working well and where we can improve.

Technical Information

Like most websites, we collect standard technical information including your IP address, browser type, device information, and general location data. We use this to ensure our platform works properly across different devices and to identify any security issues.

How We Use Your Information

Everything we collect serves a specific purpose in helping you make better financial decisions for your business. We don't use your data for unrelated purposes or sell it to third parties.

Service Delivery

Your information primarily helps us deliver the working capital analysis services you've requested. This includes generating personalized reports, providing consultation services, and maintaining your account security.

Communication

We use your contact information to send important updates about our services, respond to your inquiries, and share educational content you've requested. You can adjust these preferences at any time.

Platform Improvement

Usage data helps us understand which features are most valuable and where we need to make improvements. This ensures our platform continues to meet the evolving needs of Australian businesses.

Information Sharing and Disclosure

We take a conservative approach to sharing information. Your data stays with us unless there's a specific reason related to service delivery or legal requirements.

Service Providers

Some of our operations involve trusted third-party providers, such as cloud hosting services and payment processors. These providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

Under Australian law, there are rare circumstances where we might need to disclose information to comply with legal processes, court orders, or regulatory requirements. We would only do this when legally required and would limit disclosure to what's specifically requested.

Business Transfers

If raliporvento were ever acquired or merged with another company, your information might be transferred as part of that transaction. In such cases, you would be notified in advance, and the new entity would be required to honor this privacy policy.

Your Rights and Choices

Under Australian privacy legislation, you have several important rights regarding your personal information. We've designed our systems to make exercising these rights straightforward.

Access and Correction

You can request access to the personal information we hold about you at any time. If you find any inaccuracies, we'll correct them promptly. Most account information can be updated directly through your dashboard.

Data Portability

If you want to move your data to another service, we'll provide your information in a commonly used electronic format. This includes your business data and any analysis reports we've generated.

Deletion Rights

You can request deletion of your personal information, subject to any legal or contractual obligations we have to retain certain records. We'll explain any limitations and work with you to delete everything that's legally permissible.

Data Security and Retention

Protecting your information is fundamental to everything we do. We use industry-standard security measures and regularly review our practices to ensure your data remains safe.

Security Measures

We employ multiple layers of security including encryption for data in transit and at rest, secure server environments, and regular security audits. Access to personal information is restricted to employees who need it for their work.

Retention Periods

We keep your information only as long as necessary to provide our services or as required by Australian law. Personal account information is typically retained for seven years after account closure, in line with business record-keeping requirements.

Data Breach Response

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and take immediate steps to secure our systems and minimize any potential impact.

International Data Transfers

While we primarily operate within Australia, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place.

Any international transfers comply with Australian Privacy Principles and involve countries with adequate privacy protections or service providers with binding data protection agreements.

Changes to This Policy

We review this privacy policy regularly and may update it to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.

Minor updates that don't affect how we use your information will be posted with a new "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.